Shipping Policy

At Dogshopr, we are committed to providing a seamless and reliable shipping experience for our valued customers. We want to ensure that your orders are delivered in a timely manner and arrive safely at your doorstep. To provide transparency and clarity, we have established the following shipping policy:

  1. Order Processing Time:
    • Upon receiving your order, our dedicated team will process it promptly. Order processing typically takes 3-4 business days, excluding weekends and holidays.
    • Please note that personalized items or products with specific customization requirements may have longer processing times. Details regarding processing times for such items will be provided on the respective product pages.
  2. Shipping Methods and Carriers:
    • We partner with reputable shipping carriers to ensure reliable and efficient delivery of your orders.
    • The shipping options available to you will be displayed during the checkout process, and the cost and estimated delivery time for each option will be provided.
  3. Shipping Timeframes:
    • The estimated delivery timeframes will vary depending on the destination and shipping method chosen.
    • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to monitor the progress of your shipment.
    • While we strive to ensure timely delivery, please note that external factors beyond our control (e.g., customs delays, natural disasters, or unforeseen circumstances) may occasionally impact delivery times. We appreciate your understanding in such situations.
  4. Shipping Fees:
    • Shipping fees are calculated based on various factors, including the weight, size, and destination of the package.
    • The applicable shipping fees will be displayed during the checkout process before you confirm your order.
  5. International Shipping:
    • For international shipments, please be aware that customs duties, taxes, or other fees may be levied by the destination country’s authorities. These additional charges are the responsibility of the recipient.
    • Please familiarize yourself with your country’s customs regulations and fees before placing an order. Dogshopr is not responsible for any additional charges incurred during the customs clearance process.
  6. Order Tracking:
    • To track the status of your shipment, please use the tracking number provided in your shipping confirmation email or visit our website and enter your order details in the designated tracking section.
    • If you encounter any issues or require assistance with tracking your order, please contact our customer support team.

We strive to ensure that your orders are packaged securely and shipped promptly to provide you with a delightful shopping experience. If you have any further questions or concerns regarding our shipping policy, please do not hesitate to reach out to our customer support team. We are here to assist you every step of the way.